Grievance Handling Policy
The Grievance Handling Policy provides clear guidance and structure to businesses on how to deal with personal grievances raised by employees in the workplace in a prompt, efficient and timely manner. While the aim of the procedures outlined is to ensure consistency in the treatment of handling of personal grievances, it also allows for the flexibility to adapt the process depending on the nature of grievance in question.
This Policy only deals with grievances that are personal to the employee and does not apply to grievances related to reasonable performance management, discrimination, harassment or bullying. Should you need policies on these topics for your business, please refer to our other policy templates in the Online Shop or email the Team at hello@workchapters.co.
BONUS Template New Policy Acknowledgement Form | Included with the Policy is a *BONUS* Template New Policy Acknowledgment Form (in Microsoft Word) for your employee(s) to complete upon receipt of the new policy.
Our Shop Documents are:
Prepared by Lawyers + Tailored by HR Experts.
Legally compliant.
Instant downloads.
Ready to implement in your Business.
Who’s it for?
Australian businesses needing a new (or updated) policy to outline a consistent, indicative process for dealing with personal grievances in the workplace in the event a personal grievance arises for an employee that is not related to discrimination, harassment, performance management and/or bullying.
Note. If the employee(s) is covered by an Enterprise Agreement or Modern Award, refer to the relevant instrument to check whether they already contain a grievance procedure that addresses dealing with personal grievances in the workplace that needs to be considered when implementing this Policy in your workplace.
What’s included?
An 8 page, legally compliant Grievance Handling Policy.
The Policy will be provided to you in a template (Microsoft Word) format for you to input basic details specific to your business (e.g. business name, key contacts/contact details, company logo). There are clear prompts to input data and is intuitive in its nature, allowing you the ability to make small tweaks here or there in the future on an as-needs basis without having the cost and hassle of re-purchasing another document.
How it works
Upon purchase, you will also automatically receive (1) a standard “Order #X Confirmed” email, followed by (2) an email (“Order #X is Ready”) containing a link to the file(s). Note the LINK WILL BE ACTIVE FOR 24 HOURS so download the document upon receipt. Please also check you Junk Email folder if it doesn’t appear in your inbox.
Your file will contain a Template Grievance Handling Policy and Template New Policy Acknowledgment Form.
If you need further support on implementation of a new Grievance Handling Policy or have a specific employee matter you would like to discuss - we can help! Simply contact the Team at hello@workchapters.co.
Not sure if this document is for you? Book a free 15 minute consultation with our Team here.
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